privacy policy
Welcome to use the services provided by ObtuneAI! Xiaoxiang Company (referred to as Xiaoxiang Intelligence (Shenzhen) Co., Ltd. in this agreement, hereinafter also referred to as "we") places great importance on protecting your privacy and personal information. The ObtuneAI Privacy Policy (hereinafter referred to as "this agreement") applies to your use of ObtuneAI services through various means, including the ObtuneAI official website, multiple versions of applications containing ObtuneAI such as IOS and Android, and smart devices equipped with ObtuneAI.
You can use Bean to connect devices, record live recordings, simultaneous interpretation, face-to-face translation, AI music, AI chat, AI assistant (hereinafter referred to as "Bean products or services"). We will only process the personal information you need to use the products or services.
This agreement is designed to help you understand what personal information we collect, why we collect it, what we will do with this information, and how we protect it. We will follow our privacy policy when collecting and using your personal information, but we will not collect all of your personal information through mandatory bundling just because you have authorized this agreement. We will strictly adhere to legal requirements and seek your separate consent in specific circumstances. In addition to this agreement, we may also inform you about our rules for processing your personal information through product pages, pop-up prompts, and other means. The specific handling of personal information corresponding to specific business functions will be governed by the relevant rules, which have the same effect as this agreement.
Unless otherwise provided by laws or administrative regulations, you have the right to be informed and to make decisions regarding how we handle your personal information. You have the authority to restrict or refuse our or any other party's processing of your personal information. Additionally, you have the right to request an explanation of the rules for processing the personal information we provide to you. Please read and understand this agreement carefully before using any products or services related to ObtuneAI, so that you can make appropriate choices.
This Agreement will help you understand the following:
1. The information we collect and the corresponding purpose of use
2. How we use Cookie and similar technologies
3. How we share, transfer and publicly disclose your personal information
4. How we keep and protect your personal information
5. Your rights
6. Third-party SDK
7. How we handle the personal information of minors
8. About account cancellation
9. How this Agreement is updated
10. How to contact us
We fully understand the importance of personal information to you and recognize that effectively protecting your information is the cornerstone of our business's healthy and sustainable development. Thank you for using and trusting ObtuneAI! We are committed to maintaining your trust in us and adhere to the following principles to protect your personal information: principle of consistency between rights and responsibilities, principle of clear purpose, principle of voluntary consent, principle of least necessary, principle of ensuring security, principle of subject participation, and principle of transparency. We solemnly promise that we will adopt corresponding security measures according to industry-standard practices to protect your personal information. We will adopt corresponding security measures according to industry-standard practices to protect your personal information.
1. The information we collect and the corresponding purpose of use
We will collect and use your personal information in accordance with the principles of legality, propriety, and necessity. Specifically, we collect and process your personal information to provide you with the corresponding business functions. Among these functions, if you provide personal information about others, please ensure that you have obtained authorization from the relevant party. We reserve the right to verify at any time the legal source of such personal information.
You need to provide us with personal information so that we can achieve the basic business functions of ObtuneAI. The information necessary for achieving these basic functions is essential personal information. If you refuse to provide this essential personal information, we will not be able to offer you the basic business functions and corresponding services. Beyond the basic business functions, you may choose to provide us with some personal information to enable us to expand our business functions. We will inform you of the purpose of using such information and process it based on your authorization or the necessity for implementing the extended business functions you have chosen. Refusing to provide information for these extended business functions will not affect your use of our basic business functions; however, if you refuse to provide the essential personal information required to implement the extended business functions, we will not be able to offer you the extended business functions.
For your convenience, the business functions, processing purposes and personal information required by us are listed below:
Description of the information collection function
(A) Device information, which includes: device serial number, IMEI, AndroidID, OAID, GAID, MA, SN address, installed APP information, registration and binding of unique device account, and binding of user membership rights;
(b) Storage permission is used to save and display user information, cache error information, etc.;
(c) Accessing network connections, which may generate GPRS traffic;
(d) Obtain the network information status to alert users to traffic consumption;
(e) Voice permission, used for user voice recognition and voice communication;
(f) Positioning permission, which is used for nearby Bluetooth device ble scanning to obtain recording location information;
(g) Bluetooth permission, used for nearby Bluetooth device ble scan, connection;
(h) Acceleration sensor, used to obtain the horizontal and vertical screen status of the mobile phone in the video call state to adapt the direction of the captured picture;
1.1. Register and log in the account
Device information includes: device serial number, IMEI, AndroidID, OAID, GAID, MAC, SN address, installed APP information, used for unique device account registration and binding, user membership rights binding. You can create a DouGou account using your phone number and complete your account information. When registering or logging into a DouGou account, you need to provide us with your phone number.
1.2. Provide intelligent voice service for you
When you activate the Bean program, we will automatically receive and record audio, video, and other related information generated during your interaction with the device terminal (including appropriate environmental parameters, such as noise levels) to provide you with services. Please note that if the program's wake function is enabled, when Bean receives a wake command, it will be awakened, and we will only collect voice information after receiving the wake command. If you refuse to allow us to collect this information, please turn off the device's information collection function or do not wake the device, but this will also result in you being unable to access the relevant services.
In order to provide you with voice recognition and conversation capabilities, we need to collect the voice information you enter and the device identifier. If you do not provide this information, you will not be able to use the voice recognition and text input through the Bean.
When you use the intelligent voice interaction feature of ObtuneAI, you can interact with ObtuneAI through voice input. At this point, we will request your permission to access the microphone and collect your voice information (for text-to-speech processing only). After processing, it will be immediately deleted without being retained. We will automatically receive and record the text conversations generated from your voice interactions with ObtuneAI, using this information to provide content for human-computer interaction services. Additionally, we will store the aforementioned text conversation information for your future reference. If you refuse to allow us to collect and process the aforementioned personal information, please be cautious when entering such information, as it may affect your normal use of the function.
1.3. Complete the payment
When you use the payment function, we will collect information about the payment method you set, order details, and paid content. You can choose payment services provided by third-party payment institutions (such as WeChat Pay, Apple Apple pay, and VISA). The payment process itself does not collect your personal information, but we need to share your order number and transaction amount with these payment institutions to confirm your payment instructions and complete the payment.
1.4. Intelligent device connection and control
We collect your device information so that we can provide more suitable services for different device terminals.
To ensure we can provide you with normal service, we collect your phone's MAC address, smart device's MAC address, device Bluetooth MAC address, WiFi MAC address, and network card MAC address in the background. This is used to securely connect and manage your smart devices and Bluetooth devices. Additionally, in the background, we also collect your IMEI information for daily active data statistics.
When you use the [Live Recording, Simultaneous Interpretation, Face-to-Face Translation] features of your smart headphones, we will request permission to access your microphone and recording permissions to collect your voice input for purposes such as speech-to-text conversion, recording, and translation. We will encrypt and process your voice input data, and immediately delete it after the intended use is achieved to ensure data security and prevent misuse.
1.5. Operation and customer service handling of new services and functions
If you participate in relevant operation activities, we may collect your identity information, contact information and transaction account information through the operation activity interface, so as to contact you and send you operation rewards. If you do not participate in relevant operation activities, you do not need to provide the above information.
In order to ensure the quality of the call and ensure that disputes are properly resolved, we may keep records of your communication with us, including call records, information you provide related to dispute resolution, and contact information you use or provide.
1.6. Ensure the security of services and optimize and improve the purpose of services
When you use ObtuneAI, to ensure the normal use of ObtuneAI services, more accurately identify and resolve issues you encounter while using ObtuneAI services, improve and optimize the ObtuneAI service experience, protect your account security, prevent, detect, and investigate fraud, threats to safety, illegal activities, or violations of our agreements, policies, or rules, and to protect the legitimate rights and interests of you, us, our affiliates, partners, and the public, we will collect your device information, location information, log information, and other information related to the login environment.
Please understand that when you switch the beans in the device screen to the background of the device, due to some device models and system reasons, the information collection behavior generated by your previous use of beans related functions may not be stopped immediately, resulting in a brief background information collection behavior.
1.7. Other additional services provided for you
1.8. Additional functions based on location information
When you use the location-based services provided by Obtune AI, we may collect and process information about your device, location, and network identity to enable you to use the following services without manually entering your geographic coordinates. Location information includes precise location data obtained from GPS, WLAN access points, Bluetooth, base stations, and other sensors, as well as rough geographical location information derived from IP addresses or other network information. When you use the following features, we will request permission for precise location services. If you deny permission for precise location services, we will not provide the aforementioned services based on precise location data. Instead, we will offer services using city and/or district information corresponding to your IP address or other network information, and rough location information inferred from other network location data. Please understand that all IP address information we use has been de-identified. Data analysis and inference are based on specific, non-identifiable codes and will not be associated with your real information.
When you add features to your device, we collect your location information in order to ensure that devices nearby can be found via Bluetooth.
You can always revoke the system authorization for Dijiao to access your precise location information, stopping our collection of your precise geographical location data. Afterward, you may no longer be able to use the relevant services or functions provided based on precise location information, or achieve the intended effects of these services. However, this will not affect your normal use of other business functions of Dijiao that do not rely on precise location information.
1.9. Additional services based on the microphone:
When you use the Beanstalk product or service, you can enable microphone permissions to record audio. We will collect your recorded content and process the voice content for functional purposes. For voice messages and home broadcasting features, we also collect the identifier of the receiving device to achieve the purpose of sending and playing voice messages to your designated Beanstalk.
1.10 Exceptions to prior authorization
Please note: In the following circumstances, the collection and use of personal information does not require your prior authorization:
Those directly related to national security and defense security;
To be necessary for the conclusion and performance of a contract in which the individual is a party;
It is necessary for the performance of statutory duties or obligations;
To respond to public health emergencies or protect the life, health and property safety of natural persons in emergency situations;
Directly related to criminal investigation, prosecution, trial and execution of judgment;
Where it is difficult to obtain the consent of the individual in order to protect his or other person's life, property and other major legitimate rights and interests;
Collect your personal information that you have disclosed to the public or has been legally disclosed within a reasonable scope in accordance with laws and regulations;
Collect your personal information from legally disclosed information within a reasonable scope in accordance with laws and regulations, such as legal news reports, government information disclosure and other channels;
To carry out news reports and public opinion supervision for the public interest, and to process personal information within a reasonable scope;
When a public interest-based statistical or academic research institution is necessary to carry out statistical or academic research and provides the results of academic research or description to the public, the personal information contained in the results shall be de-identified;
Other circumstances prescribed by laws and regulations.
1.12. Anonymization of personal information
Without disclosing or providing your personal information to the public, Xiaoxiang has the right to mine, analyze and utilize the anonymized user database (including commercial use), and has the right to make statistics on the use of products/services and share the anonymized statistical information with the public/third party.
1.13. Device permission invocation
During the service provision process, to ensure you can use product functions normally, we will apply for the following system device permissions on your device. Before applying, we will seek your consent; you can choose to "Allow" or "Deny" the permission request. After your authorization, we will activate the relevant permissions. You can revoke the authorization at any time in the system. Revoking the authorization will prevent you from using related business functions but will not affect your ability to use other business functions.
When you use the Bean App, we call the privacy permissions of the mobile phone system as follows:
Device permissions	Business functions	Authorization and licensing methods	Can it be shut down
Check the phone status	User device identification	When the user opens the App for the first time, a pop-up window is asked	yes
position	address administration	A pop-up window is displayed when the user first accesses the location-related service	yes
microphone	Live recording, simultaneous interpretation, face-to-face translation, AI chat	A pop-up window is used to ask when the voice function is first used	yes
wireless network	Connect the business functions to the network	When the user opens the App for the first time, a pop-up window is asked	yes
PDA	Device addition; Device connection; Device setup	A pop-up window is displayed when the user first uses the relevant function	yes
notice	Send notification messages	When the user opens the App for the first time, a pop-up window is asked	yes
IDFA	Keep your account safe	When the user opens the App for the first time, a pop-up window is asked	yes
acceleration transducer	Get the horizontal and vertical screen status of the phone to adapt to the direction of the captured picture	In a video call scenario	deny
The display and closure modes of permissions may vary from device to device. Please refer to the device and system developer's instructions or guidelines for details.
1.14. Other purposes for which you have separately agreed
We will seek your prior consent when we use the information for other purposes not specified in this Agreement. We will seek your prior consent when we use the information collected for a specific purpose for other purposes.
2. How we use Cookie and similar technologies
Cookie and anonymous identifier tools. Cookie is a mechanism that supports servers (or scripts) to store and retrieve information on the client side. When you use Obtune AI products or services, we send one or more Cookie or anonymous identifiers to your device. When you interact with Obtune AI services, we allow Cookie or anonymous identifiers to be sent to XiaXiang Company's server. Cookie typically includes identifiers, site names, and some numbers and characters.
We will not use Cookie for any purpose other than that described in this agreement. You can manage or delete Cookie according to your preferences. For more details, see AboutCookies.org. You can clear all Cookie saved on your computer, and most web browsers have a feature to block Cookie. However, if you do this, you will need to change your user settings manually every time you visit our website, which may prevent you from logging in or using services and features provided by Xiaoxiang Company that rely on Cookie.
You can clear your Cookie by going to [Me] - [Settings] - [Clear Cache] and limit the use of Cookie by Xiaoxiang Company.
3. How we share, transfer, publicly disclose, entrust and process your personal information and the third parties connected to it
Some of our services will be provided by authorized partners. To achieve the purposes stated in this agreement, we may share certain personal information with our partners to offer better customer service and user experience. We will only share your personal information for legal, proper, necessary, specific, and clear purposes, and only the personal information required to provide the service. Unless otherwise authorized by you or required by law, our partners have no right to use the shared personal information for any other purpose.
3.1. Sharing
Unless with your prior and separate consent or in accordance with other laws and regulations, we will not share your personal information with any third party other than Xiaoxiang Company, except that the information cannot be processed to identify a specific individual and cannot be restored.
For companies, organizations and individuals with whom we share personal information, we will investigate their data security environment, sign strict confidentiality agreements with them, and require them to take confidentiality and security measures in accordance with the law to handle personal information.
In the following circumstances, we may share your personal information with the following third parties:
3.1.1. Third party product or service provider.
Bean has integrated with a wealth of third-party services (including third-party mini-programs). When you use the third-party services integrated by Bean, your personal information may be required. We will provide your personal information to the third parties providing the services based on your valid authorization or when necessary for the conclusion and performance of contracts in which you are a party. For details on how third-party services collect and use your personal information, we recommend you refer to the relevant service agreements and privacy policies of these third-party services.
When you participate in marketing activities or service content provided by third parties, based on the needs of the service, we may require you to provide account nickname, profile picture, name, contact information, and other details. We will share your personal information with third parties only after obtaining your separate consent or when it is necessary for them to provide marketing activities or service content. This ensures that third parties can smoothly provide services or promptly reward you. If you refuse to share your information, third parties will not be able to provide services or will refuse your participation.
3.2. Assignment
We will not transfer your personal information to any company, organization or individual other than Xiaoxiang Company, except in the following circumstances:
Prior explicit authorization or consent from you;
Comply with the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings;
If we or our affiliates are involved in mergers, spin-offs, liquidations, acquisitions, or sales of assets or businesses, and if such transactions involve the transfer of personal information, we will ensure the confidentiality of this information during the transfer and inform you of the name or title and contact details of the recipient. At the same time, we will require the transferee to handle and protect the information using standards and requirements that are equal to or higher than those set forth in this policy; otherwise, we will require the transferee to seek your consent again. Additionally, for personal information without a data recipient, we will anonymize or destroy it.
3.3. Public disclosure
We will publicly disclose your personal information only in the following circumstances:
Obtain your separate consent;
Based on laws and regulations, legal procedures, litigation or mandatory requirements of government authorities.
When we announce the punishment for an account or violation, we will disclose the information of the relevant account, which inevitably includes the authentication information and violation information related to the account.
3.4 Exceptions to obtaining prior authorization and consent when sharing, transferring or publicly disclosing personal information
In the following circumstances, the sharing, transfer or public disclosure of personal information does not require prior authorization and consent from the subject of personal information:
Those directly related to national security and defense security;
To be necessary for the conclusion and performance of a contract in which the individual is a party;
It is necessary for the performance of statutory duties or obligations;
Directly related to public safety, public health and major public interests. For example: necessary for responding to public health emergencies or protecting the life, health and property of natural persons in emergency situations;
Directly related to criminal investigation, prosecution, trial and execution of judgment;
Where it is difficult to obtain the consent of the subject of personal information or other individuals in order to protect their major legitimate rights and interests such as life and property;
Process personal information disclosed by individuals or otherwise legally disclosed within a reasonable scope in accordance with laws and regulations, such as: legal news reports, government information disclosure and other channels
Other circumstances as provided for by laws and administrative regulations.
3.5. Third party software development kit (SDK) we access
To adapt to the use of Obtune AI on different mobile devices and third-party platform services, we have integrated third-party SDKs to achieve identity verification for your mobile device, device security, login to third-party platform accounts, sharing information through third-party platforms, and payment security. The providers of these third-party SDKs include mobile device manufacturers, social platforms, telecommunications operators, and third-party payment institutions. Some third-party SDKs may request access to your device permissions and obtain relevant information so that you can use the corresponding functions normally on different mobile devices or third-party platforms. Different third-party SDKs may request different types of device permissions and obtain different information, which may include accessing your location, reading/writing to your external storage card, reading your phone status and identity, viewing WLAN connections, and retrieving running applications/broadband information. For specific types of device permissions requested by third-party SDKs and how they collect and use your personal information, we recommend you refer to the relevant service agreements and privacy policies of the third-party SDKs. If you wish to learn more about the third-party SDKs we have integrated, please read the third-party SDK situation explanation.
3.6 Entrusted processing and joint processing
To better serve you, we may entrust third-party partners to handle your personal information. We will only entrust third-party partners with processing your information for legal, proper, necessary, specific, and clear purposes. We strictly limit the information processing objectives of the entrusted parties and require them to implement adequate data security measures. If a third-party partner uses your information for purposes not authorized by us, they must obtain your separate consent. The authorized partners we entrust include those providing advertising and analytical services. Under the premise of adhering to industry-standard security technologies, we will entrust these partners to process information related to ad placement, ad effectiveness, and ad reach. For instance, to identify the click-through effect on smart devices, we may provide encrypted IMEI and OAID information of the phone associated with the ObtuneAI APP to our advertising partners. Without your effective authorization, we will not entrust third-party partners with processing information that can directly identify your personal identity. If you voluntarily provide your contact information, address details, and other personal information to a specific third-party partner for their contact with you, they will directly process your personal information.
In the case of joint processing, we will also sign relevant agreements with partners in accordance with legal and regulatory requirements and fulfill relevant obligations for personal information protection.
4. How we keep and protect your personal information
4.1. Storage period
We will keep your personal information for the period required to provide services, but if laws and regulations provide otherwise, you agree to retain it for a longer period, ensure the security and quality of services, achieve dispute resolution purposes, or it is technically difficult to do so, we will extend the retention period after the expiration of the aforementioned retention period in accordance with laws, contracts or within a reasonable scope.
After the expiration date, we will delete your personal information or anonymize it according to the law.
4.2. Place of storage
In principle, personal information collected and generated within the People's Republic of China will be stored within the territory of the People's Republic of China. If your personal information may be transferred to jurisdictions outside the country where you use our products or services, or if it is accessed from these jurisdictions, we will strictly comply with legal obligations and obtain your separate consent as required by law. These jurisdictions may have different data protection laws, or even no relevant laws at all. In such cases, we will transmit your personal information in accordance with the current laws of China and ensure that your personal information receives adequate and equivalent protection within the territory of the People's Republic of China. For example, we may seek your consent for cross-border transfers of personal information or implement data de-identification and other security measures before cross-border data transfers.
4.3. Safety measures
We will collect, use, store and transmit user information in accordance with the "minimum" principle, and inform you of the purpose and scope of the use of relevant information through user agreements and privacy policies.
We place great emphasis on information security. We have established a dedicated team responsible for developing and applying various security technologies and procedures. We conduct background checks on personnel in charge of security management and key security positions. We have put in place comprehensive information security management systems and internal mechanisms for handling security incidents. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information, preventing it from being lost, accessed without authorization, disclosed, used, damaged, lost, or leaked. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure data confidentiality; we will employ trusted protection mechanisms to prevent data from being maliciously attacked.
We will cultivate data security awareness and provide training and assessment of security capabilities for our employees, enhancing their understanding of the importance of protecting personal information. We will conduct identity verification and permission control for employees handling personal information, and sign confidentiality agreements with employees and partners who have access to your personal information. These agreements will clearly define job responsibilities and behavioral standards, ensuring that only authorized personnel can access personal information. Any violation of the confidentiality agreement will result in immediate termination of cooperation with Xiaoxiang Company and legal liability being pursued. Confidentiality requirements are also imposed on personnel who have access to personal information when they leave their positions.
We remind you that the Internet is not an absolutely secure environment. When you interact with other users through the third-party social software, email, SMS and other embedded in the beans to exchange your geographical location or whereabouts information, it is uncertain whether the information transmitted by the third-party software is fully encrypted. Please ensure the security of your personal information.
We also ask for your understanding that in the internet industry, due to technological limitations and rapid development, as well as various potential malicious attacks, even if we do our utmost to strengthen security measures, it is impossible to ensure 100% information security at all times. Please be aware that the systems and communication networks you use when accessing our products and/or services may encounter security issues at other stages beyond our control.
4.4 Security incident notification
We will formulate emergency plans for network security incidents, and timely deal with security risks such as system vulnerabilities, computer viruses, network attacks and network intrusions. In case of incidents endangering network security, we will immediately start the emergency plans, take corresponding remedial measures, and report to relevant competent authorities in accordance with regulations.
The disclosure, damage or loss of personal information is a major security incident at the company level. We will be responsible for organizing working group members to conduct safety plan drills on a regular basis to prevent such security incidents from happening. If such an incident occurs unfortunately, we will activate the emergency plan with the highest priority, form an emergency team, trace the cause and reduce the loss in the shortest time.
In the event of a personal information security incident, we will promptly inform you of the basic situation and potential impact of the security incident, the measures we have taken or will take to address it, suggestions for risk prevention and reduction that you can independently implement, and remedial actions for you. We will timely notify you of relevant details through methods such as in-site notifications, text messages, phone calls, or emails, using any contact information you have provided. If it is difficult to notify each individual, we will issue an announcement through reasonable and effective means. Additionally, we will proactively report the handling of personal information security incidents to regulatory authorities as required. Please understand that according to legal regulations, if the measures we take can effectively prevent information leakage, tampering, or loss that could cause harm, we may choose not to notify you about the personal information security incident unless required by regulatory authorities.
5. Your rights
In accordance with relevant laws, regulations and standards of China and the prevailing practices of other countries and regions, we guarantee that you have the following rights to exercise your personal information. If you have any questions or claims about the exercise of your rights, you can also contact us through the following ways in [8. How to Contact Us]:
5.1. Right of access
In principle, you can access your personal information in the following ways:
Account information: Access [Me] - [Settings] - [Account Management] to access or edit your profile information in your account.
5.2. Right of correction and supplement
When you discover that the personal information about you we have processed is incorrect or incomplete, after verifying your identity and ensuring that the correction does not affect the objectivity and accuracy of the information, you have the right to correct or supplement the incorrect or incomplete information. You can make corrections or supplements yourself within ObtuneAI by going to [Me] - [Settings] - [Xiaoxiang Account Management], or submit your application for correction or supplementation through feedback and error reporting methods.
5.3 Right to delete
In the following circumstances, you may request us to delete your personal information:
If we process your personal information in violation of laws and regulations or in accordance with your agreement;
If our processing purpose has been achieved, cannot be achieved or is no longer necessary for the purpose of processing;
If we stop providing the product or service, or the shelf life has expired;
If you withdraw your consent;
Other circumstances prescribed by laws and administrative regulations.
When you delete information from our services, we may not immediately remove the corresponding information from the backup system, but we will do so during a backup update. Please be aware and understand that if the retention period stipulated by laws, administrative regulations, or this agreement has not expired, or if it is technically difficult to delete personal information, we will cease processing except for storage and necessary security measures.
5.4. Withdrawal of consent
Each business function requires some basic personal information to be completed. You can give or withdraw your authorization to collect and use additional personal information at any time.
You can directly turn off storage, location information, camera, microphone, camera, address book and other system permissions in the device system, change the scope of consent or withdraw your authorization.
After you withdraw your consent, we will not be able to continue to provide you with the services corresponding to your withdrawal of consent, and will no longer use your corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information based on your previous consent.
5.5. Right of cancellation
You can log out your account through the following path: [My] - [Account] - [Account logout].
Once you cancel your Xiaoxiang account, you will no longer be able to use the services of all Xiaoxiang products. Therefore, please proceed with caution. To protect your or others' legitimate rights and interests, we will assess whether to support your cancellation request based on your usage of Xiaoxiang products. Unless otherwise specified by laws and regulations, after canceling your account, we will stop providing you with products and services and delete your personal information as requested.
5.6. Right of reproduction and portability
You have the right to copy your personal information collected by us. Under the conditions stipulated by laws and regulations, and in accordance with the instructions and conditions set by the national Internet Information department, if technically feasible, you may also request us to transfer your personal information to other subjects designated by you.
5.7. Know in advance that products and services will cease to operate.
Bean is willing to be with you always. If special circumstances lead to the suspension of Bean products, we will notify you within a reasonable period through the main page of the product or service, in-site messages, or by email or other suitable means that can reach you. We will also cease collecting your personal information and, in accordance with the law, delete or anonymize any collected personal information.
5.8 Right to be explained
You have the right to ask us for an explanation of our personal information processing rules. You can contact us through the contact information in Part 8.
5.9 Exceptions to the exercise of rights
We may not be able to respond to your requests for access, correction and supplementation, deletion, reproduction and portability, knowledge and decision in the following circumstances:
Those directly related to national security and defense security;
Directly related to public safety, public health and major public interests;
Directly related to criminal investigation, prosecution, trial and enforcement of judgment;
We have sufficient evidence to show that you are malicious or abusing your rights (for example, your request will endanger public safety and the legitimate rights and interests of others, or your request exceeds the scope that can be covered by general technical means and commercial costs);
Responding to the request of the information subject will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
Involving trade secrets;
Other circumstances as provided for by laws and administrative regulations.
5.10 How to respond to your request for rights
To ensure security, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. After verification, we will respond within 15 business days.
For your reasonable requests, we generally do not charge fees. However, for repeated requests that exceed reasonable limits, we may charge a certain cost fee as appropriate. We may refuse requests that are baselessly repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to others' legitimate rights and interests, or are extremely impractical.
5.11Auto-start or Associated Startup Description
Push Notifications: To ensure that this application can normally receive broadcast messages pushed by the client when it is closed or running in the background, this application must use (auto-start) capabilities. There will be a certain frequency of system broadcasts to wake up the application for auto-start or associated startup, which is necessary to achieve the intended functionality and services. When you open a content-related push notification, the relevant content will be opened after obtaining your explicit consent. Without your consent, no associated startup will occur.
Download-related: When you download files within this app (such as in-app version update prompts), HTTP connections are processed based on the download status, and connection state changes are monitored, including system reboots, to ensure the successful completion of each download task. This is particularly important when users switch to other applications, as downloads need to continue in the background (which may involve background process auto-start), and when the download task is completed, the APK file installation is initiated.
Widgets: This application supports desktop widget functionality. The widget feature requires listening to system broadcasts (android.appwidget.action.APPWIDGET_UPDATE), which are system-triggered broadcasts for refreshing desktop widgets. The refresh is controlled by the system. If you use the desktop widget feature of this application, the app must utilize auto-start capabilities to wake up the widget-related services (including but not limited to widget data updates) by receiving system broadcasts.
6. Third-party SDK
When the product is in silent state or running in the background, the third-party SDK will collect your relevant device information at a certain frequency, and we cannot control the background operation of the third-party SDK collection behavior. The acquisition and use of such information will follow the privacy policy of the SDK itself, but we will do our best to supervise it reasonably.
(A) Positioning SDK(com.amap.api. location) Information collected Device information: device identifiers (such as IMEI, Android ID, MAC addresses, GPS location information). Use the collected location information to provide precise positioning services, including navigation and location queries. Developer: AutoNavi Software Co., Ltd. Privacy link: https://lbs.amap.com/pages/privacy/
(b) WeChat OpenSDK (com.tencent.mm.opensdk) collects device identifiers (such as IMEI, Android ID, MAC addresses) to support WeChat Pay functions, including the processing of payment information and the callback of payment results. Developer: Shenzhen Tencent Computer System Co., Ltd. Privacy Link: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
(C) Tencent Voice Recognition SDK(com.tencent.speech) Information collected Device identifiers (such as IMEI, Android ID, MAC addresses), user voice input data. Used to convert user voice input into text, providing speech recognition and synthesis functions. Developer: Shenzhen Tencent Computer System Co., Ltd. Privacy Link: https://open.tencent.com
(d) Microsoft Speech Recognition SDK(com.microsoft.cognitiveservices. speech) Information collected Device identifiers (such as IMEI, Android ID, MAC addresses), user voice input data. Used to convert user voice input into text, providing speech recognition and synthesis functions. Developer: Microsoft Corporation Privacy Link: https://privacy.microsoft.com/en-us/privacystatement
(E) Baidu Voice Recognition SDK(com.baidu.speech) Information collected Device identifiers (such as IMEI, Android ID, MAC addresses), user voice input data. Used to convert user voice input into text, providing speech recognition and synthesis functions. Developer: Beijing Baidu Netcom Technology Co., Ltd. Privacy Link: https://ai.baidu.com/ai-doc/REFERENCE/Qkdykq1r3
(F) Tencent Audio and Video SDK(com.tencent.qcloud) Information collected includes device identifiers (such as IMEI, Android ID, MAC addresses) and accelerometers, which are used to achieve common features in video call scenarios, such as two-person audio and video calls, group audio and video calls, calling third parties during calls, AI call noise reduction, and call lag optimization. The accelerometer is used to obtain the phone's landscape or portrait orientation for video call status, adapting to the direction of the captured image. Developer: Shenzhen Tencent Computer System Co., Ltd. Privacy Link: https://cloud.tencent.com/document/product/1640/80198
(g) SDK abbreviation: (SN)SDK Partner: Huawei Software Technology Co., LTD. Personal information collection method: Device information (SN) Personal information collection scope: Verify whether it is a customized device according to the SN number Privacy policy: https://developer.huawei.com/consumer/cn/doc/system-Guides/hem-sdk-security-0000001237796349
7. How we handle the personal information of minors
Xiaoxiang company attaches great importance to the protection of minors' information.
Our products and services are primarily aimed at adults. We will only process the personal information of minors with the permission of laws and regulations and the consent of parents or other guardians.
If you are a minor under the age of 14, before using the products and services of Obtune AI, please have your parents or other guardians read this agreement carefully, or read it together with your parents or other guardians under their supervision and guidance. Use our products and services or provide information to us only after obtaining the consent of your parents or other guardians.
If we discover that we have collected personal information from minors under the age of 14 without obtaining verifiable consent from their parents or other guardians, we will take measures to delete the relevant information as soon as possible. If at any time the guardian has reason to believe that we have collected personal information from a minor without their consent, please contact us via bd@elejometa.com, and we will take measures to delete the relevant data as soon as possible.
If you are under the age of 18, you must read and agree to this agreement under the supervision and guidance of your guardian, with their consent. Only then can you use the Obtune AI software and related services. If you have not obtained your guardian's consent, your guardian may contact the official customer service contact information published by Xiaoxiang Company to notify Xiaoxiang Company to handle the relevant account. Xiaoxiang Company has the right to restrict the functions and usage of the relevant account, including but not limited to browsing, posting information, and interactive communication.
2. Xiaoxiang Company attaches great importance to the protection of minors' personal information. When filling in personal information, minor users should strengthen their awareness of personal protection and treat it carefully. They should correctly use Obtune AI software and related services with the consent of their guardians and under the guidance of their guardians.
3. Minors and their guardians understand and confirm that if you violate laws and regulations or the contents of this Agreement, you and your guardians shall bear all legal liabilities that may result therefrom in accordance with the law.
4. Xiaoxiang Company provides a youth mode for minors, and the guardian should choose to use the youth mode for minors.
5. Special tips for underage users
(1) Minors should use the software and related services of ObtuneAI under the supervision and guidance of their guardians, learn to use the Internet correctly within a reasonable scope, avoid addiction to virtual network space, and develop good Internet habits;
(2) Teenage users must abide by the National Youth Internet Civilization Convention;
(3) Be good at online learning, do not browse bad information;
(4) To communicate honestly and amicably, not to insult or cheat others;
(5) To enhance self-protection awareness, do not date netizens at will;
(6) To maintain network security and not to destroy network order;
(7) It should be beneficial to physical and mental health, and not indulge in virtual space.
To better protect the privacy rights of minors, Xiaoxiang Company specially reminds you to be cautious when posting content that includes materials involving minors. Once posted, it is considered that you have obtained the consent of the rights holder to display minors' images, voices, and other information on ObtuneAI software and related services, and allow Xiaoxiang Company to use and process such content related to minors according to this agreement.
7. Special tips from the guardian
(1) If your ward uses the software and related services of Obtune AI, you, as the guardian, shall guide and supervise the registration and use behavior of your ward. If your ward applies for the registration of a Obtune AI account, Xiaoxiang Company shall have the right to consider that it has obtained your consent;
(2) Your ward may use functions such as purchasing products or services when using the Bean Software and related services. As a guardian, please keep your payment device, payment account and payment password safe to prevent your ward from using purchase and other consumption functions through your Bean account without your consent.
8. About account cancellation
(1) Account cancellation process: When a user decides to cancel his/her account, he/she can submit the cancellation application through [My-Personal Information-Cancel Account]. After receiving the application, we will verify the user's identity to ensure that the application is made by the user himself/herself.
(2) Information processing: Once the account is cancelled, we will delete or anonymize your personal information, including but not limited to the name, contact information and login records at the time of registration. However, the information required by law to be retained, such as tax-related records, is excluded.
(3) Third-party information sharing: If your information has been shared with a third party for the purpose of the service, we will notify the third party to stop using such information and require it to delete it when the account is cancelled.
(4) User rights protection: In the process of cancellation, you have the right to withdraw your cancellation application at any time. If you have any questions about the cancellation process or information processing, you can contact our customer service for help at any time. We will give you a reply within 1-3 working days.
9. Revision of the Privacy Policy
Our privacy policy may change.
Without your express consent, we will not reduce your rights under this Agreement. We will publish any changes to this Agreement on this page.
For major changes, we will notify you on the main exposure page of the product or service or in an internal message or by email or other appropriate means of reaching you. If you do not agree to such changes, please stop using the product or service immediately.
The material changes referred to in this Agreement include but are not limited to:
Our service mode has undergone major changes, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
We have undergone major changes in ownership structure, organizational structure and other aspects. For example, business adjustment, bankruptcy and merger and acquisition caused by the change of owners;
The main object of personal information provided, transferred or publicly disclosed to the outside world has changed;
Significant changes in your rights to participate in personal information processing and the way you exercise them;
When the department responsible for handling personal information security, contact information and complaint channels change;
When the personal information security impact assessment report indicates a high risk.
10. How to contact us
The growth of beans cannot be separated from the joint efforts of all users. We are very grateful for your contribution to the data update and feedback of beans.
You can contact us by email at bd@elejometa.com.
In order to ensure that we can efficiently handle your questions and give you timely feedback, you need to submit your identification, valid contact information and written request and relevant evidence. We will verify your identity and process your request.
Appendix: definition of terms
Personal information refers to various types of information recorded electronically or otherwise concerning an identified or identifiable natural person, excluding information that has been anonymized. Personal information includes name, date of birth, ID number, personal biometric data, address, contact details, communication records and content, account passwords, financial information, credit history, location tracking, accommodation information, health and physiological data, transaction information, etc.
Sensitive personal information refers to the personal information that is likely to cause infringement of a natural person's personal dignity or harm to his/her personal or property safety once it is disclosed or illegally used, including biometric identification, religious belief, specific identity, medical and health information, financial account, whereabouts and trajectory information, as well as the personal information of minors under the age of 14.
Device means a device that can be used to use the Xiaoxiang product and/or service, such as a desktop device, tablet computer or smartphone.
Device information may include device attribute details of the terminal device you use to install and run the Beanstalk SDK (such as hardware model, operating system version and system status, device configuration, International Mobile Equipment Identity (IMEI), International Mobile Subscriber Identity (IMSI), Network Equipment Hardware Address (MAC), Advertising Identifier (IDFA), Vendor Identifier (IDFV), Mobile Device Identity (MEID), Anonymous Device Identifier (OAID), Integrated Circuit Card Identifier (ICCID), Android ID, hardware serial number, etc.), device connection information (such as browser type, telecom operator, language used, WIFI information), and device status information (such as list of installed applications).
Log information refers to the requests automatically recorded by our servers when you access ObtuneAI, such as your IP address, browser type and language used, hardware device information, operating system version, network operator information, the date, time, and duration of your service access, etc., which you provide, form, or retain when using our products or services.
Cookie refers to a mechanism that supports the server-side (or script) storing and retrieving information on the client side, extending Web-based client/server applications by adding simple, persistent client state. The server sends a status message along with HTTP objects to the client, which is then saved by the client. This status message specifies the valid URL range under that state. Subsequently, any HTTP requests initiated by the client within this range will return the current value of this status message to the server. This status message is known as Cookie.
Location information refers to the accurate location information obtained through GPS information, WLAN access point, Bluetooth, base station and other sensor information, as well as the rough geographical location information obtained through IP address or other network information.
De-identification refers to the process of processing personal information so that it cannot identify a particular natural person without additional information.
Anonymization refers to the process of technical processing of personal information so that the subject of personal information cannot be identified and the processed information cannot be restored. The information obtained after the anonymization of personal information does not belong to personal information.
Thank you again for your trust and use of beans!
Xiaoxiang Intelligence (Shenzhen) Co., LTD
October 23,2024